Frequently Asked Questions
Your Questions Answered
Orders & Payments
1. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for secure and convenient transactions.
2. How can I track my order?
Once your order is shipped, you will receive a tracking link via email. Use this link to monitor the status of your delivery.
3. Can I change or cancel my order after placing it?
If you need to make changes or cancel your order, please contact our customer service team within 24 hours of placing your order.
4. When will my payment be processed?
Your payment will be processed immediately upon order confirmation. You will receive a confirmation email with all transaction details.
5. Why was my payment declined?
Payment can be declined for various reasons, such as incorrect card details or insufficient funds. Please double-check your information, or try a different payment method.
Shipping & Returns
1. When will my order be shipped?
Orders are typically processed and shipped within 1-2 business days.
2. How can I track my shipment?
Once your order is shipped, you’ll receive a tracking link via email to monitor the delivery status.
3. What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original packaging for a full refund.